← Back to KapExx

Privacy Policy

KapExx ("we," "us," or "our") operates the KapExx platform at kapexx.com. This Privacy Policy explains how we collect, use, and protect your information when you use our service. By creating an account or using KapExx, you agree to this policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Account information: your name and email address when you register
• Payment information: processed securely through Stripe — we do not store your credit card number
• Usage data: property analysis inputs you enter into the platform
• Communications: any messages you send us for support

We also automatically collect certain technical information when you use our platform, including your IP address, browser type, device type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process subscription payments and manage billing
• Provide, maintain, and improve the KapExx platform
• Send transactional emails (account confirmations, receipts)
• Respond to your support requests
• Monitor platform security and prevent fraud

We do not sell your personal information to third parties.

3. Third-Party Services

We use the following third-party services to operate the platform:

• Supabase — authentication and database hosting
• Stripe — payment processing and subscription management
• Netlify — website hosting and serverless functions
• RentCast — property data and rent estimate lookups (used when you use the address auto-fill feature)

Each of these services has its own privacy policy governing how they handle data.

4. Data Retention

We retain your account information for as long as your account is active. If you close your account, we will delete your personal data within 90 days, except where we are required to retain it for legal or financial record-keeping purposes.

5. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. All data is transmitted over HTTPS. Passwords are hashed and never stored in plain text. However, no method of transmission over the internet is 100% secure.

6. Cookies

KapExx uses essential cookies and browser local storage to maintain your login session and platform preferences. We do not use advertising or tracking cookies.

7. Your Rights

You have the right to access, correct, or delete your personal information at any time. To request a data export or account deletion, contact us at the email below. We will respond within 30 days.

8. Children's Privacy

KapExx is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform. Your continued use of KapExx after changes are posted constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, please contact us at: support@kapexx.com

---